Return & Refund Policy – Bangladesh

At WOCOB, customer satisfaction is important to us.

3-Day Return Policy

You may request a return within 3 days of receiving your order.

Return Eligibility

To qualify for a return:

• Item must be unused and unworn.

• Original tags must be attached.

• Item must be in its original packaging.

• Proof of purchase or order confirmation is required.

How to Request a Return

To request a return, contact us at:

Email: tfkstore8443@gmail.com

Please include your order number and reason for return.

Damaged, Defective, or Wrong Item

If you receive a damaged, defective, or incorrect product, please contact us within 3 days of delivery with photos of the item. We will review the issue and arrange a replacement or refund if approved.

Non-Returnable Items

The following items cannot be returned:

• Sale or clearance items

• Gift cards

• Customized or personalized products

• Beauty and personal care products

Refunds

Once your returned item is received and inspected, we will notify you of the approval status.

If approved, the refund will be processed to your original payment method within 7–10 business days.

International Return & Refund Policy

At WOCOB, we strive to provide quality products and excellent customer service worldwide.

3-Day Return Policy

International customers may request a return within 3 days of receiving their order.

Return Eligibility

To be eligible for a return:

• Product must be unused and unworn.

• Original tags must be attached.

• Product must be returned in its original packaging.

• Proof of purchase is required.

Return Request

To initiate a return, please contact:

Email: tfkstore8443@gmail.com

Please provide your order number and details of the return request.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 3 days of delivery and provide photos of the issue. We will review and resolve the matter as quickly as possible.

Return Shipping

For international returns, customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

Non-Returnable Items

The following items are not eligible for return:

• Sale or discounted products

• Gift cards

• Personalized or custom-made products

• Beauty and personal care items

Refunds

After receiving and inspecting the returned item, we will notify you regarding the refund status.

Approved refunds will be processed to the original payment method within 7–10 business days. Processing times may vary depending on your bank or payment provider.